Privacy Policy

We use personal information only for legitimate business and service purposes, including:

• Processing and fulfilling your orders.
• Confirming payments and transactions.
• Arranging shipping and delivery.
• Providing order updates and delivery information.
• Responding to customer enquiries and support requests.
• Providing assembly, product, warranty, return, or after-sales assistance where applicable.
• Processing returns, replacements, refunds, and complaints.
• Improving our products, website, services, and customer experience.
• Maintaining business, transaction, accounting, and tax records.
• Detecting and preventing fraud, misuse, unauthorized transactions, and security incidents.
• Communicating important information relating to our services.
• Sending promotional offers, product updates, or marketing communications where permitted and where appropriate consent has been obtained.
• Complying with applicable legal, regulatory, tax, accounting, and governmental requirements.

We aim to collect and use only information that is reasonably necessary for the relevant purpose.

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted parties where reasonably necessary to provide our products and services or fulfil legitimate business and legal purposes.

Payment Service Providers

Your relevant information may be shared with payment processors or payment gateways to securely process and verify transactions.

Shipping & Logistics Partners

We may share necessary information such as your name, phone number, and delivery address with courier, transport, logistics, or delivery partners so that your order can be delivered.

Technology & Service Providers

We may use third-party providers for services such as:

• Website hosting and technology
• Website analytics
• Customer communication
• Email or messaging services
• Order management
• Security and fraud prevention

Such providers may process information on our behalf as necessary to provide their services.

Legal & Government Authorities

We may disclose information where reasonably necessary to:

• Comply with applicable laws or regulations.
• Respond to lawful requests from government or regulatory authorities.
• Comply with court orders or legal processes.
• Detect, prevent, or investigate fraud, security issues, or unlawful activity.
• Protect our rights, property, customers, employees, or business.

Business Transactions

If Ashutosh Crafting or Anishwar Furniture is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable law.

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and improve your shopping experience.

Cookies or similar technologies may be used to:

• Remember preferences and settings.
• Keep products and shopping activity associated with your session.
• Understand website traffic and usage.
• Improve website performance and functionality.
• Measure the effectiveness of marketing activities.
• Help us understand how visitors interact with our website.
• Support relevant advertising or remarketing where such technologies are enabled.

Some cookies may be essential for the website to function properly, while others may be used for analytics or marketing purposes.

You may be able to control or disable certain cookies through your browser or device settings. However, disabling essential cookies may affect some website functionality.

Where required by applicable law, we will provide appropriate notice and obtain consent for non-essential tracking technologies.

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Depending on the nature of the information and the service involved, these measures may include:

• Access controls
• Secure website connections
• Restricted access to customer information
• Secure handling of payment-related information
• Reasonable security practices for systems and service providers
• Monitoring and response procedures for potential security incidents

Where payment information is processed through third-party payment providers, the relevant payment provider's security practices may also apply.

However, no electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.

If we become aware of a personal data security incident that requires notification under applicable law, we will take appropriate steps in accordance with the applicable legal requirements.

Depending on applicable law and the circumstances of processing, you may have rights regarding your personal information.

These may include the right to:

• Request information about the personal data being processed.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Withdraw consent where processing is based on consent.
• Opt out of promotional or marketing communications.
• Raise a concern or complaint regarding the handling of your personal information.
• Exercise other rights available to you under applicable data protection law.

Requests should be made using the contact details provided in the Contact Us section.

We may need to verify your identity before processing certain requests in order to protect your information from unauthorized access.

Some requests may be subject to applicable legal, contractual, accounting, tax, or other legitimate requirements.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required or permitted by applicable law.

This may include retaining information for:

• Completing orders and providing customer support.
• Managing returns, refunds, replacements, and warranty-related matters.
• Maintaining transaction and accounting records.
• Meeting tax and legal requirements.
• Resolving disputes.
• Preventing fraud or misuse.
• Enforcing our agreements and protecting our legal rights.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

Our website and services are intended for general consumers and are not specifically directed toward children.

We do not knowingly seek to collect personal data from children for purposes that are prohibited under applicable law.

Where applicable law requires verifiable parental or guardian consent before processing a child's personal data, we will follow the applicable requirements.

We also do not knowingly use children's personal data for behavioural monitoring or targeted advertising where such activities are prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection is not appropriate, please contact us so that we can review the matter and take appropriate action.

We may update this Privacy Policy from time to time to reflect:

• Changes in our business practices.
• Changes to our website or services.
• Changes in technology or third-party services.
• Changes in applicable laws or regulations.
• Improvements to our privacy and security practices.

When we make material changes, we will update the Effective Date at the top of this Privacy Policy and, where appropriate, provide additional notice.

We encourage you to review this page periodically to remain informed about how we handle personal information.

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

Privacy & Customer Support

Email: sales@anishwarfurnitures.com

Phone / WhatsApp: +91 7849952015

Address: Anishwar Furniture, Gogasar Village, Churu, Rajasthan – 331504, India

Business Hours: Monday – Saturday: 9:00 AM – 6:00 PM; Sunday: Closed

For privacy-related requests, please mention "Privacy Request" in the subject line of your email so that our team can identify and process your request efficiently.