WARRANTY POLICY

At Anishwar Furniture, a brand of Ashutosh Crafting, we stand behind the quality and craftsmanship of our products.

Every product is designed and manufactured with attention to quality, durability, functionality, and customer satisfaction.

If you experience a genuine manufacturing-related issue during the applicable warranty period, our support team is here to help.

QUALITY YOU CAN TRUST

Products made with attention to quality and craftsmanship.

BUILT TO LAST

Furniture designed for everyday use and long-term value.

SUPPORT WHEN YOU NEED IT

Our team is available to help with genuine warranty concerns.

CUSTOMER FIRST

We aim to provide a fair and practical solution for every eligible warranty claim.

01

WARRANTY COVERAGE

Anishwar Furniture warranty covers manufacturing defects and manufacturing-related functional issues that arise during the applicable warranty period.

The warranty applicable to your product will be based on the product listing, invoice, warranty information provided with the product, or other applicable purchase documentation.

Our warranty is intended to protect you against genuine manufacturing issues and does not cover damage caused by normal use, misuse, accidents, or unauthorized modifications.

02

WARRANTY PERIOD

arranty duration may vary depending on the product category and model.

The applicable warranty period will be mentioned on the relevant:


Product page

Invoice/order documentation

Warranty information provided with the product


Other applicable purchase documentation

The warrant period generally begins from the date of purchase/invoice, unless otherwise specified.

03

WHAT IS COVERED?

The warranty may cover genuine manufacturing-related issues such as:


  • Manufacturing defects

  • Structural manufacturing defects

  • Welding defects

  • Manufacturing-related functional issues

  • Hardware manufacturing defects

  • Powder-coating/manufacturing finish defects attributable to manufacturing

  • Manufacturing defects in applicable wood/rubberwood components

  • Other manufacturing defects covered under the product's applicable warranty

If a genuine warranty issue is identified, we will assess the most appropriate solution.

This may include:

Technical Guidance → Replacement Part → Repair → Service Assistance → Product Replacement

04

WHAT IS NOT COVERED?

Warranty does not normally cover issues resulting from:


  • Accidental damage

  • Misuse, negligence, or improper handling

  • Incorrect assembly or installation

  • Unauthorized modification, drilling, cutting, painting, or alteration

  • Repairs carried out without prior approval

  • Normal wear and tear

  • Scratches, dents, stains, or cosmetic damage caused during regular use

  • Damage caused by water, moisture, fire, flooding, or natural calamities

  • Damage caused by improper cleaning or maintenance

  • Damage caused by excessive load or use beyond the intended purpose

  • Products used in conditions different from their intended application

  • Damage resulting from unauthorized service or modification

Natural Material Characteristics

For products containing natural wood or wood-based materials, natural variations in grain, colour, texture, knots, or minor appearance differences may occur.

Such natural characteristics are not considered manufacturing defects.

05

WARRANTY CLAIM PROCESS

If you believe your product has a manufacturing-related issue, contact our customer support team.

Please provide:


  • Order ID / Invoice Number

  • Customer Name

  • Registered Mobile Number

  • Product Name

  • Purchase Date

  • Clear photographs of the product

  • Photos/videos showing the issue

  • Short description of the problem

Our support team may request additional information if required to understand or verify the issue.

You don't need to decide whether the issue qualifies for warranty. Simply tell us what happened and our team will guide you through the next step.

06

WARRANTY VERIFICATION

Once we receive your claim, our team will review the information provided.

Depending on the nature of the issue, we may:


  • Review the details and photographs/videos provided

  • Ask for additional photographs or videos

  • Provide troubleshooting or usage guidance

  • Request details about assembly or installation

  • Arrange an inspection where required

  • Coordinate with a technician or service professional where applicable

The warranty resolution will be provided after the issue has been reasonably verified as a covered manufacturing-related defect.

07

WARRANTY RESOLUTION

If your claim is approved, we will determine the most appropriate resolution based on the nature and severity of the issue.

Possible solutions may include:

Technical Guidance

For issues that can be resolved through proper usage or assembly guidance.

Replacement Part

Where only a specific component is affected.

Repair / Service Assistance

Where the product can reasonably be restored to its intended working condition.

Product Replacement

Where the issue cannot reasonably be resolved through a part replacement or repair.

Other Appropriate Resolution

Where required based on the product, issue, availability, and applicable warranty terms.

Our Approach

We prefer the simplest practical solution first.

Where possible, we may resolve an issue through a replacement part, repair, or service assistance. A complete product replacement may be considered when the issue cannot reasonably be resolved through these options.

08

TECHNICIAN / CARPENTER SERVICE

In some warranty situations, technical or carpenter assistance may be required.

If Anishwar Furniture is unable to provide an available service resource in your area, we may, where appropriate, guide you regarding a local service professional.

  • Prior approval from Anishwar Furniture Customer Support is required before arranging paid external service for a warranty claim.
  • If a local technician/carpenter is arranged without prior approval, reimbursement may not be available.
  • Where prior approval is provided, please retain the service bill/invoice and payment proof.
  • Any reimbursement, where approved, will be subject to the applicable company limits and conditions communicated by our team.
08

CUSTOMER RESPONSIBILITIES

To help us provide smooth warranty support, customers are requested to:

  • Use the product according to its intended purpose.
  • Follow applicable assembly and usage instructions.
  • Keep the invoice/order details safely.
  • Report genuine manufacturing issues within the applicable warranty period.
  • Avoid unauthorized modifications or repairs.
  • Contact Anishwar Furniture before arranging external paid repair for a warranty issue.
  • Provide clear photographs, videos, and other information requested for verification.

Unauthorized repairs, modifications, or alterations may affect warranty eligibility for the affected portion of the product.

09

YOUR OTHER RIGHTS

This warranty policy explains the warranty support provided by Anishwar Furniture for eligible manufacturing-related issues.

Nothing in this policy is intended to take away any rights or remedies available to customers under applicable law.

10

NEED HELP?

If you are unsure whether your issue is covered under warranty, don't worry about figuring it out yourself.

Simply contact us and explain the problem. Our team will review your concern and guide you toward the most appropriate available solution.

EMAIL US

sales@anishwarfurnitures.com

CALL / WHATSAPP

+91 7849952015

SUPPORT HOURS

Monday – Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Please keep your Order ID / Invoice Number ready when contacting us.

10

OUR WARRANTY PROMISE

Quality You Can Trust. Support You Can Count On.

At Anishwar Furniture, our relationship with the customer doesn't end after delivery.

We are committed to providing:

TRUSTED QUALITY

Furniture made with attention to quality and craftsmanship.

RELIABLE SUPPORT

A support team ready to help with genuine product concerns.

FAIR RESOLUTION

Practical solutions based on the nature of the issue.

CUSTOMER FIRST

We aim to resolve genuine concerns as smoothly as possible.

BUILT TO LAST

Furniture designed to provide lasting value and everyday comfort.

WARRANTY POLICY
01

WARRANTY COVERAGE

Anishwar Furniture warranty covers manufacturing defects and manufacturing-related functional issues that arise during the applicable warranty period.

The warranty applicable to your product will be based on the product listing, invoice, warranty information provided with the product, or other applicable purchase documentation.

Our warranty is intended to protect you against genuine manufacturing issues and does not cover damage caused by normal use, misuse, accidents, or unauthorized modifications.

 THANK YOU FOR CHOOSING ANISHWAR FURNITURE 

We make it. We stand behind it. We're here to support you. ANISHWAR FURNITURE

A brand of Ashutosh Crafting